BSB30115 - Certificate III in Business
The key clients for this qualification are those from all industries who require practical skills to succeed in an office or business environment. The qualification is ideally suited to people who hold Administration or office assistant roles or who aspire to do so.
Our point of difference here at Diggerman Training is that we are also a large earthmoving company, which operates all over Queensland.
This means that we are part of the industry, in touch with its needs and trends.
Our extremely experienced trainers maintain their industry currency by also being part of the operational earthmoving teams.
They will use this knowledge to train you to the highest standard.
Persons who are interested in gaining skills and knowledge that will enhance employment prospects in an office support role. Examples of the employment outcomes are:
- Office Assistant.
- Accounts Clerk
- Information Officer
- Data Entry Clerk
- Personal Assistant
- Executive Assistant
The duration of the course is approximately12 months.
There are no prerequisites for this course.
The course will include the following:
- Workplace health & safety legislation
- Handling customer complaints
- Customer service
- Working with diversity
- Microsoft Office
- Promoting innovation
- Organising work priorities
The program is delivered online, either on-the-job or off-the-job.
Upon successful completion of the unit a Statement of Attainment will be issued.
BSBWHS302 – Apply knowledge of WHS legislation in the workplace
BSBCMM301 – Process customer complaints
BSBCUS301 – Deliver and monitor a service to customers
BSBDIV301 – Work effectively with diversity
BSBINM301 – Organise workplace information
BSBITU302 – Create electronic presentations
BSBITU303 – Design and produce text documents
BSBITU304 – Produce spreadsheets
BSBITU306 – Design and produce business documents
BSBINN301 – Promote innovation in a team environment
BSBWOR301 – Organise personal work priorities and development
BSBWRT301 – Write simple documents
Training is conducted at either our main office (13 Junction Drive Coolum, Queensland 4573) or at our off-site large practical training area near Bli Bli.