Certificate III in Business BSB30115 - Certificate III in Business
Why Diggerman Training?
Our point of difference here at Diggerman Training is that we are also a large earthmoving company, which operates all over Queensland.
This means that we are part of the industry, in touch with its needs and trends.
Our extremely experienced trainers maintain their industry currency by also being part of the operational earthmoving or linemarking teams.
They will use this knowledge to train you to the highest standard.
Students will learn to…
The course will include the following:
- Workplace health & safety legislation
- Handling customer complaints
- Customer service
- Working with diversity
- Microsoft Office
- Promoting innovation
- Organising work priorities
Why should I attend?
Persons who are interested in gaining skills and knowledge that will enhance employment prospects in an office support role. Examples of the employment outcomes are:
- Office Assistant
- Accounts Clerk
- Information Officer
- Data Entry Clerk
- Personal Assistant
- Executive Assistant
How long will the training take?
The duration of the course is approximately 12 months.
Who is eligible to undertake this training?
There are no prerequisites for this course.
How is the course conducted and assessed?
The program is delivered online, either on-the-job or off-the-job.
Upon successful completion of the unit a Statement of Attainment will be issued.
Unit of competency:
BSBWHS302 - Apply knowledge of WHS legislation in the workplace
BSBCMM301 - Process customer complaints
BSBCUS301 - Deliver and monitor a service to customers
BSBDIV301 - Work effectively with diversity
BSBINM301 - Organise workplace information
BSBITU302 - Create electronic presentations
BSBITU303 - Design and produce text documents
BSBITU304 - Produce spreadsheets
BSBITU306 - Design and produce business documents
BSBINN301 - Promote innovation in a team environment
BSBWOR301 - Organise personal work priorities and development
BSBWRT301 - Write simple documents